Introduction 

noia - نويا respects your privacy and is committed to protecting personal data

This privacy policy explain how we collect , use , and protect information when providing Instagram message automation services

By using our services , you agree to the practices described in this privacy policy.

Information we collect 

We may collect and process the following information :

1. Instagram business account information required to enable automation 

2. Message content temporarily processed to generate automated replies , without permanent storage 

3. Contact information provided by business clients 

We do not collect personal data unrelated to the operation of our services.

We do not collect or process sensitive personal data , including medical , financial , or identification information.

How we use information

Information is used solely to :

1. Provide and operate Instagram message automation services 

2. Configure automated message replies 

3. Maintain service functionality and support 

We do not use collected data for advertising , profiling , or resale.

Data sharing 

noia - نويا does not sell , rent , or share personal data with third parties , except when required by law or necessary to operate the service in compliance with platform rules.

Data may be processed through Meta platforms as required to operate Instagram messaging features , in accordance with Meta policies.

Data storage & Retention 

Message data is processed only for service operation.

Data is not stored longer than necessary.

We apply appropriate security measures to protect data.

Message data is retained only for the duration required to deliver automated replies and is deleted within a limited period , unless a longer retention is required by law.

Instagram platform use

Our services operate using official Instagram APIs and comply with Instagram and Meta platform policies.

Data accessed through Instagram is used strictly for business to customer communication automation.

noia - نويا does not use scraping , automated data extraction , or unofficial methods.

Acces to Instagram data occurs only after explicit authorization via Facebook login by the business account owner.

User rights

Business clients may request :

1. Acces to their data

2. Correction or deletion of their data

3. Termination of their service 

Requests can be made by contacting us.

Bussnis clients may request data deletion at any time by contacting us , upon verification , all associated data will be permanently deleted within a reasonable timeframe.

Changes to this policies 

noia - نويا may update this privacy policy from time to time.

Any changes will be published on this page.

Facebook & Instagram data deletion 

noia - نويا complies with Meta data deletion requirements.

Users can easily delete their data via Data deletion instructions  page.

Contact informations